Testimonials

Have always had a pleasant experience dealing with this company, very helpful and professional with their work.

Awesome service from Drain Ninjas. Alana responded to my query the same day I sent the request, which was impressive considering it was just after the Auckland floodings. Wayne, the... Read More... tech who came out, was excellent at his job - very knowledgeable, friendly and made a potentially stressful time not stressful at all. Thanks guys!

Lovely technicians, very friendly and knowledgeable

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have... Read More... been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

Had a blocked drain that was causing the house to flood when it rained. Called Drain Ninjas to sort the drain out. They arrived quickly and got to work. The... Read More... drain was cleared within 20mins. Friendly professional team. Would use this company again. Thank you

We are very impressed with Drain Ninjas Limited. Our drains have been causing headaches for us for many years. Blockages were happening too often, which indicated that there was... Read More... an issue elsewhere. Each time someone would come to unblock the drains. But we weren’t given a clear picture of what was causing all these issues. When we encountered another problem only after two weeks from the previous blockage, we took our time researching for a reputable company and chose to go with Drain Ninjas. We got to work with three of their men and one office staff. All four of them were professional, polite and respectful. They were all lovely to work with, including their office staff, which can be rare at times. But most importantly, they knew their stuff! And they were able to tell us what was causing all the issues and gave us practical solutions. They had their own camera, vacuum trucks, and other necessary trucks and gears. This, I believe, made their prices reasonable and competitive. Drain-blockages are always time-sensitive, and they understood that pressure. I personally found that the three men who came to work on our drains were all genuinely lovely people, which is always a plus. I couldn’t be happier with the services provided. Thank you Team.

Have used Drain Ninjas multiple times for unblocks at various properties. Had a major overflow into the house and they were quick to resolve the issue and helped with the... Read More... process on getting it cleaned up and saintised. Cannot reccomend highly enough.

Drain Ninjas have provided outstanding service and promptly organised an inspection of our drain and subsequent cleaning and unblocking. I had thought that due to the enormous amount of flooding... Read More... and weather damage insurance in Auckland, finding someone to complain routine maintenance would take a lot longer but Drain Ninjas not only called me back the same day but organised the inspection and cleaning all within two weeks! Their name doesn’t lie, Ninja speed and precision. Bonus points for having a photo of a cat on the website!

So grateful for Drain Ninja’s! I couldn’t recommend them more highly. Alana on the phone was so friendly and efficient and tradie Nate was fantastic! It was an emergency call... Read More... out and he showed up at 6pm after a full days work and sorted out our issue in an hour. Thanks heaps guys! Fantastic service.

Needed our sewage unclogged, turned up and sorted it within about 10 minutes. Seems there was more going on so they spent more time just making sure it was all... Read More... done and once they had finished it was. Couldn't recommend them more. Thank you Drain Ninja! Next time its a beer on me! or maybe a couple of tuis. Take care!

Exceptional service. Really happy and would highly recommend. Great communication and great overall job. Thanks Alana and Nathan

Great service Alana arranged for the team to empty and clean septic tank Boys carried out a great job, clean tidy and efficient did ours and two neighbor's in... Read More... the same street all were very impressed with service and team.

Got an overflowed gullytrap & gave DrainNinjas a call. They sent Wayne the technician over to fix it, but he found bigger problem which was broken pipe under the carpark... Read More... & lawn. Few weeks later another team came, dug it out & spotted the problem. Then they replaced the pipe straight away. It took them only few hours to get it done perfectly. I'm so pleased & impressed with their professionalism. Thank you so much Drain Ninjas!

The team and service was amazing. From the office right through to the field staff all were very friendly and informative through the whole process. Very fast, efficient and an... Read More... absolute pleasure to deal with :)

These guys are just simply the best! They respond very quickly to emails and calls. The customer servicing lady that answered my calls and emails was super super nice. And... Read More... that's not all the man that came to unblock my drain was a bloody legend!

I have had ongoing drainage issues for the past year. I have been through multiple plumbers and never got an answer to what was going on it all seemed too... Read More... difficult. I had Drain Ninjas come out to my property and within the hour knew what was causing my drainage issues. Within a week we had all our drainage issues sorted that I have been trying to deal with all year. I highly recommend Drain Ninjas to anyone as their service was amazing and saved me so much stress through out the process realising I was finally dealing with people that knew what they were talking about!

Helped me out when in a real bind - super reliable and responsive - thank you!

We needed some urgent inspections done and were delighted when Alana managed to juggle things around to fit us in extremely quickly. The communication was very clear and timely.... Read More... All staff have been a delight to deal with.